Valley Cities is here to help.
Monday - Friday, 7:30 a.m. - 6:30 p.m. at (253) 833-7444.
After hours crisis line
Get immediate help outside of our regular office hours from the 24-Hour Crisis Clinic.
Call: (206) 461-3222
Toll-free: (866) 427-4747
Get information on programs, access services, make an appointment, or ask to speak to a member of your care team.
Call: (253) 833-7444
TTY: (800) 833-6384
How do I request a copy of my medical records?
If you are a current client, any member of your care team can help you complete the request. If you are a past client and you live in the area, feel free to stop by any Valley Cities clinic and ask a receptionist for assistance. If you are no longer in the area or prefer to request your records remotely, please fax a signed, written request specifying which records you wish to receive to our Medical Records department at (253) 835-9976.
Your records will be available within 15 days after we've received your request. All requests are processed in the order they're received, and it will generally take two weeks before they are ready. (WAC 388-877-0650).
Additional programs and services
Coming-Up Program Referral Line
Call: (253) 205-0919
MEDICATION SUPPORT LINE
Call: (253) 277-7473
This line is answered by our medical assistants. Please use this line if you are experiencing side effects to your medications, requesting changes to your medications, or need assistance with refilling your medication.