Valley Cities is here to help.

Monday - Friday, 7:30 a.m. - 6:30 p.m. at (253) 833-7444.

After hours crisis line

Get immediate help outside of our regular office hours from the 24-Hour Crisis Clinic.

Call: (206) 461-3222
Toll-free: (866) 427-4747

Current Clients 

Get information on programs, access services, make an appointment, or ask to speak to a member of your care team.

Call: (253) 833-7444
TTY: (800) 833-6384


How do I request a copy of my medical records?

If you are a current client, any member of your care team can help you complete the request. If you are a past client and you live in the area, feel free to stop by any Valley Cities clinic and ask a receptionist for assistance. If you are no longer in the area or prefer to request your records remotely, please fax a signed, written request specifying which records you wish to receive to our Medical Records department at (253) 835-9976. Download the request form here.

Your records will be available within 15 days after we've received your request. All requests are processed in the order they're received, and it will generally take two weeks before they are ready. (WAC 388-877-0650).

Additional programs and services

Coming-Up Program Referral Line

Call: (253) 205-0919

Caring for someone who needs help?