Eligibility, Insurance, and Billing


We welcome you to Valley Cities.

An intake is the first step in receiving mental health services at Valley Cities. Please call our Access Department at 253.939.4055 for important information regarding eligibility and what you need to bring to your intake. Once you have completed this brief call, you may walk in for an intake Monday through Friday between 8:30 am and 2:00 pm at any of our office locations. For addresses and bus route information, please see our Locations page. If you require an interpreter or have special needs, a specific appointment will be scheduled for you when you call the Access Department.

Do you need insurance? Valley Cities offers certified In-Person Assisters to help you navigate the Washington HealthplanFinder and help you find the coverage you need. Call 206.212.4031 to reach our In-Person Assisters.

For Insurance and Billing inquiries, please call 253.833.7444 and select option 4.